Administration

Structure, navigation, naming are all so simple, so consistent, and so sensible that most users can master the program in about an hour. Administering icTracker is not rocket science, either. What it does require is that you think about your own work patterns carefully enough that you make good choices about creating things like document categories and custom fields. If time is money, that is time well spent.

The icTracker Administrator uses simple, persistently accessible tools to perform two kinds of tasks-application specific, and department specific. Application-level tasks embed your company's own vocabulary, process, and workflow patterns in icTracker. They customize the tool.

Department-level tasks include the creation of departments and the management of department assets-people and "documents." These tasks put the tool to work.

Because the icTracker interface is clear and sensible, you'll learn most of what you need to know simply by exploring the tools available in the Admin folder on the icTracker Toolbar. When you have questions, this manual or context-sensitive Help on screen will answer them quickly. And if you should come up with an undocumented problem, IC Soft offers Registered Users free support and troubleshooting via email, phone, and fax. For complete information on how to contact us, consult the section of this manual entitled To Report a Problem, or click Help on the IC Tracker Toolbar.

icTracker software allows assigning a user to multiple departments. By creating a special department with access level of PUBLIC and defining these projects in this department will allow you to assign users from different departments to participate in these projects.