Software Support

icTracker Software Support

icTracker is web-based project management software
For Sales Inquiries, Contact Sales
icTracker is web-based project management software
Software Support

Enter your support comments using our Online Feedback Form.

Try our Online Discussion Customer Forum.

Currently, we provide technical support by phone, e-mail, FAX, or through the mail to a registered icTracker user with active Support Contract.

Before reporting a problem with the icTracker, please prepare the following information. It is best to write this information and send us fax or email us this information.

  • Web Server Operating system version (Windows 2003, Windows 2000 or NT 4.0 and its Service Pack)
  • What you were doing when the problem occurred
  • Internet Browser and its version
  • Exact wording of any messages that appear on your screen
  • Screenshot of browser page with the error description if available
  • How to reproduce this problem.

If you are contacting us through fax or mail, be sure to supply us with your contact information.

Support E-mail:  support@ic-soft.com
 
Sales E-mail:  sales@ic-soft.com
 
Address: IC Soft, Inc.
21C Orinda Way, # 332
Orinda, CA
USA
 
Tel:  1 (925) 254-2731
 
Fax:  1 (925) 253-1574
 
World Wide Web: www.ic-soft.com

Website Reporting: webmaster@ic-soft.com

Office Hours: Monday to Friday 8:00 A.M. to 5:00 P.M. Pacific Standard Time