Free Email Support
If you encounter any problems with our software, you may contact us for free technical support via email at support@ic-soft.com
If you have any questions, or would like to post your questions online, try our online discussion customer forum, hosted by us.
Telephone Support
If you would like to talk to us in person, please feel free to call us at the number listed on our Contact page.
If you are contacting us through fax or mail, be sure to supply us with your contact information.
Free Support
Currently, we provide technical support by phone, e-mail, FAX, or through the mail, at no charge, to a registered customer.
Commitment to our customers is
one of our guiding principles.

Before reporting a problem, please prepare the following information.  It is best to write this information and send us fax or email us the information.
Web Server Operating System version (Windows 2003, Windows 2000 or NT 4.0 and its Service Pack)
What you were doing when the problem occured.
Internet Browser and its version
Exact wording of any messages that appear on your screen
Screenshot of browser page with the error description if available
How to reproduce this problem.