Fully web-based, icTracker is accessible from any browser, anywhere. Everything you need is downloadable. Everything is virtual except our commitment to full support.
There's never client software to distribute, install, configure or maintain.
Because icTracker is 100% web-based project management software, any employee with access to a browser can easily learn to use the application. No need
for extensive training.
Typical three-tier application architecture with browser client, web server, and database
server.
With our new icTracker Version 3.0, you can now access icTracker software via an internet as well as the normal corporate intranet.
Ease of use
Structure, navigation, naming are all so simple, so consistent, and so sensible that most users can master the program in about an hour. Administering icTracker isn't rocket science, either. What it does require is that you think about your own work patterns carefully enough that you make good choices about creating things like document categories and custom fields. If time is money, that's time well spent.
icTracker is a compact, easy-to-learn project management software that helps any business or work group define
projects, assign tasks, streamline work flow, communicate among team members, assure accountability,
track problems, store documents, and keep records.
Easy reporting of your projects, problems, and tasks using the Microsoft Excel application.
Automatic E-Mail notification when a problem or task needs attention.
Customization
Define your own fields (up to 10 custom fields) for projects, tasks, and problems.
User defined field attributes (text or combo, field length, field display label, etc).
Ability to define a set of custom field value choices.
Ability to disable or filter out predefined custom fields.
Security and Access Rights
icTracker offers two basic security levels: Administrator and Normal.
Administrator. Administrators are entitled to create and maintain Departments, Personnel records,
and icTracker application parameters.
Normal. The administrator assigns access rights to each user, individually. Some organization requires
project level security. In those cases, a normal user can be defined as a project manager who has full control on projects.
Manage Your Documents
icTracker's Document Manager lets you save and share documents. Whether the format is email, image, web page, spreadsheet or text, you can attach all files related to your Project, Task, or Problem as Documents, store them in your database, and share them among all stakeholders on your staff.
Documents can be viewed, added, edited, and deleted from multiple locations in IC Tracker. The Categories of documents your workgroup uses are created and maintained by the IC Tracker administrator.
Ability to search for documents uploaded to your database.
Site Management
icTracker's Site Management feature lets you save and share links. Whether the site is project or task related, icTracker lets you attach your related links to a project, a task or a problem.
Ability to save and manage your own personal sites has been added to already feature rich product.
Effective Communication Tool
Okay, so IC Tracker is good at helping you keep track of things people, projects, tasks, processes, deadlines, bugs, versions, files of just about any kind. It gives you good tools to monitor, to search, and to report. But it's even better at letting you share resources and information in a dynamic team process that includes project-centered online meeting places, automatic email notification of problem assignments, and a document storage system that lets your team members use the full collaborative power of the parent applications.
Ability to send emails to your project team members is available from project, task, and problem pages.
icTracker assures that all project members are in a communication loop.
With automatic email notification, advanced query features, and excel reports, everyone on the team
(developers, technical writers, testers, users, and project managers) are aware of outstanding problems and tasks
that are assigned to them and require attention.
Department-Centric Project and Task Management Software
A Department is a group of workers organized around a common goal. Depending upon your workplace, a Department might be a separate company within a larger conglomerate; it might be a workgroup charged with carrying out a particular kind of work (for example, Human Resources, Product Design, or Customer Service); it might deal with a discrete group of resources (for example, Fossil Fuels, Solar Power, Nuclear Energy).
Easy management of user accounts within departments and projects.
Your icTracker Administrator is responsible for defining and maintaining Departments, for managing User accounts, and for assigning Users to the staff of particular departments.
Every icTracker User is entitiled to originate a Project within his or her Department.
Ability to assign a user to mutiple departments has been added in the V1.6 of icTracker. This new feature provides ability to establish a special department
to have projects that cross departmental lines.
Ability to define a department as private or public.
Project-Oriented Bug Tracking and Task Management Software
A Project is a goal-oriented activity performed by one or more members of a Department. A Project has a defined start and a defined finish. It produces a measurable result. Completing a Project requires an expenditure of time, money, and resources.
Every icTracker user is entitled to originate a project within his or her department.
Access problems (bugs) and tasks by multiple projects.
Define problems (bugs) and tasks across project lines.
Define sub-tasks within a task. You can create sub-tasks within a task and update on the status of each task.
Centralize key project information such as project staff members, project status, open date,
close date, and project description.
Easy Administration
The IC Tracker Administrator uses simple, persistently accessible tools to perform two kinds of tasks application specific, and department specific. Application-level tasks embed your company's own vocabulary, process, and workflow patterns in IC Tracker. They customize the tool.
Department-level tasks include the creation of departments and the management of department assets people and documents. These tasks put the tool to work.
Easy-to-use Web-Based Administration screens are a click away to maintain departments, users, the icTracker application profile
and other icTracker parameters.
Easy customization of your icTracker application profile.
Search icTracker Database
Users can easily search for the Open Problem items assigned to a particular person.
Users can easily search for the Tasks assigned to a particular person.
Users can easily search for the Documents uploaded to the icTracker Database.
Scalability
Let's be honest. You probably wouldn't want to try to run even a smallish country with icTracker. But we're quite certain that any organization with up to couple hundred users will function much more efficiently with IC Tracker on its intranet. In general, IC Tracker is just as big as your database. And no bigger than your budget.
icTracker uses the standard relational databases such as Microsoft SQL Server to store its data.
Revision History
All changes to projects, tasks, and problems are tracked in our audit history.
icTracker began life as a custom application and has evolved through use. Every
feature is there because it answers a real-life business need.
Here are some we think you'll like.
A work-related address book attached to the application
A personal web favorites management tool
A highly developed, easy-to-use bug tracking system
The ability to generate and print hard copy of comprehensive
status reports by Project, Task, and Problem
The ability to add notes to your Project, Task, and Problem.
Powerful search capabilities to help you find the information you want quickly
Thorough, clear product documentation
Our invitation to request features we haven't thought of yet
