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Project Management, Bug Tracking, and Task
Management Software |
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IC Soft, Inc. |
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About icTracker |
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Total Solutions |
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Main Features in icTracker |
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What’s Next for icTracker |
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Summary |
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It was originally designed and developed as a
bug-tracking tool for software developers (something better than bug
tracking excel spreadsheet for our corporate clients), icTracker soon
proved to be useful for all kinds of information sharing, version tracking,
and task management. |
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icTracker lets work groups define their common
activities using a simple but powerful project/task/problem model. |
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Web-based Project Management |
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Ease of Use |
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Security and Access Rights |
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Department-Centric Project Management |
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Project-Oriented Bug Tracking and Task
Management Software |
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Effective Communication Tool |
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Customization |
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Scalability |
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Easy Administration |
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Once installed on your web server, our software
is accessible from any browser anywhere.
Any employee with access to a browser can easily learn to use the
application. |
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No client software to distribute. |
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Typical three-tier application architecture with
browser client, web server, and database server. |
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Supports both Intranet and internet
installation. |
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Structure, navigation, naming are simple,
consistent, and sensible that most users can master the program in about an
hour. |
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Easy administration |
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Easy reporting of your projects, problems
(bugs), and tasks in the Microsoft excel format. |
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Personalized experience |
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Customize your icTracker preferences such as
background images, e-mail notification, description text sizes, and view
filtering. |
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Our interface is continually improving, thanks
to feedback we get from users. |
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Provides an option to enforce Project Level
security. |
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If Project Level Security is enforced, icTracker
offers three basic security levels:
Administrator, Project Manager, and Normal User. |
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Administrator.
Administrators are entitled to create and maintain Departments,
Personnel records, icTracker application parameters such as Priority code,
Project Type, Status (project, task, sub-task, problem), and Category. |
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Project Manager. The project manager has full control of projects. |
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Normal User.
Normal users are entitled to create and maintain Tasks, Sub-tasks,
Problems within their assigned projects. |
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If Project Level Security is not enforced,
icTracker offers two basic security levels: Administrator and Normal User. |
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Administrator (same as above). |
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Normal User.
Normal users are allowed to create and maintain projects within
their assigned departments. |
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icTracker is organized into Departments,
Projects, Tasks, and Problems (Bugs). |
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The icTracker administrator is responsible for
defining and maintaining Departments, for managing user accounts, and for
assigning users to the staff of particular departments. |
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Each icTracker user operates within a
department. |
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Ability to define a department as private or public. |
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Ability to assign a user to multiple
departments. |
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A Project is a goal-oriented activity performed
by one or more members of a Department. |
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Every icTracker User (if Project Level Security
is not enforced) is entitled to originate a Project within his or her
Department. |
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Every icTracker User is entitled to originate a
Task or a Problem (Bug) within his or her assigned Project. |
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Every icTracker User is entitled to attach
Notes, Documents, or Sites to Projects, to Tasks, or to Problems and
accessed from all Summary View screens. |
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icTracker is good at helping you keep track of
people, projects, tasks, processes, bugs, versions, emails, files of just
about any kind. |
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Ability to send emails to your project team
members and allow you to view email traces. |
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icTracker assures that all project members are
in a communication loop. |
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With automatic email notification, advance query
features, and excel reports, everyone on the team (developers, technical
writers, testers, users, and project managers) are aware of outstanding
problems and tasks that are assigned to them and require attention. |
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Define your own fields (up to 10 custom fields)
for projects, tasks, and problems. |
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User defined field attributes (text or combo,
field length, field display labels, etc). |
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Ability to define a set of custom field value
choices. |
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Ability to disable or filter out predefined
custom fields. |
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Any organization with up to couple hundred users
will function much more efficiently with icTracker on its intranet. In general, icTracker is just as big as
your database. |
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icTracker uses the standard relational databases
such as Microsoft SQL Server to store its data. |
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The icTracker administrator uses simple,
persistently accessible tools to perform two kinds of tasks, application
specific, and department specific. |
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Application-level tasks embed your company’s own
vocabulary, processes, and workflow patterns in icTracker. They customize the tool. |
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Department-level tasks include the creation of
departments and the management of department assets (people and
documents). These tasks put the
tool to work. |
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Easy-to-use Web-based Administration screens are
click away to maintain departments, users, the icTracker application
profile and other parameters. |
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Define Project Types by Department. |
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Filtering out Project Statuses in Project
Summary View. |
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Additional Summary graphs |
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Better Reporting |
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Personalized, Customized Queries |
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Project Calendar |
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icTracker is easy-to-use,
easy-to-administer. It is developed
and maintained by IC Soft staff that care about quality software and good
customer service. |
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We are committed to continuously improve
icTracker for our customers. |
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For more information, or to contact IC Soft
directly, visit the icTracker home page at |
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http://www-ic-soft.com/products/ictracker.htm. |
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E-mail at: support@ic-soft.com, or sales@ic-soft.com |
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Post your questions at our contact page at: |
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http://www.ic-soft.com/index-4.html |
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Demo Site available at http://ictracker.ic-soft.com. |
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Notes